Privacy

This policy explains how Hot Yoga University (“HYU,” “we,” “us”) collects and uses information through our website, hotyogau.com. Class booking, purchases, your class account and the HYU app are run by Mindbody, our booking provider, and are also covered by Mindbody’s own privacy policy (see “Booking, payments and the HYU app” below).

Information you give us

• Contact form: your name, email, phone number and message.
• Private event request form: your name, email and phone number, plus your event details (type of event, date, time, group size, room, class style and any notes).
• Teacher Training interest list: your name, email, phone number and any questions you add.
• Newsletter sign-up: your email address (and name, if you give it).

Form messages are emailed to our team and saved in our website’s admin area so we can reply. You can visit our website without giving us any of this information.

Booking, payments and the HYU app

Our class schedule, pricing, checkout and the HYU app are provided by Mindbody. When you create an account, book a class or buy a pass, Mindbody collects that information, including your payment details, on its secure system. Card numbers are entered with Mindbody, not on our website. We can see your account, bookings and purchase history in Mindbody so we can run the studio and help you. Mindbody’s handling of your information is described in Mindbody’s privacy policy.

Cookies and tracking

Like most websites, ours uses cookies and similar tools. They collect information such as the pages you visit, how you arrived at our site, your device and browser type, and your approximate location (based on your IP address). We use:

• Google Analytics to understand how visitors use our site so we can improve it.
• Google Ads and the Meta Pixel (Facebook and Instagram) to see whether our ads lead to visits, sign-ups and bookings, and to show our ads to people who have visited our site.
• Embedded content from Mindbody (schedule and pricing), Elfsight (our Google reviews), Google Maps, Google Fonts and Constant Contact (newsletter sign-up). These services may receive your IP address and set their own cookies when their content loads.

How we use your information

• To answer your questions and plan private events you ask about.
• To let you know about Teacher Training if you joined that list.
• To send our newsletter, only if you signed up for it.
• To understand how our site is used and make it better.
• To measure and improve our advertising.
• To keep our website secure and working properly.

Who we share it with

We do not sell your personal information. We share information only with the services that help us run our studio and website: Mindbody (booking and payments), Constant Contact (email newsletter), Google (analytics, ads and maps), Meta (ads), Elfsight (reviews display) and GoDaddy (website hosting). As described above, Google and Meta receive information about visits to our site through their tools. We may also share information if the law requires it.

Your choices

• Emails: every newsletter has an unsubscribe link at the bottom.
• Cookies: you can block or delete cookies in your browser settings. Some parts of the site, like the schedule, may not work without them.
• Google: you can opt out of Google Analytics with the Google Analytics opt-out add-on and manage ads in Google’s ad settings.
• Meta: manage the ads you see on Facebook and Instagram in your Meta ad preferences.
• Your information: email us at hello@hotyogau.com to ask what we have about you, or to have it corrected or deleted.

How long we keep it

We keep form messages and emails for as long as we need them to help you and for our normal business records. Newsletter addresses stay on our list until you unsubscribe.

Security

Our site uses a secure (HTTPS) connection, and we limit access to your information to the people who need it. No website or online service can promise perfect security, but we take reasonable steps to protect what you share with us.

Children

Our website is not meant for children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, email us and we will delete it.

Changes to this policy

We may update this policy as our website or services change. When we do, we will change the date at the top of this page.

Contact us

Questions about this policy or your information:
Hot Yoga University
2501 N Scottsdale Rd, Scottsdale, AZ 85257
(480) 664-2299
hello@hotyogau.com